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Working Better with Gen Z
Understand what Gen Z wants, improve communication, build trust, and create a thriving multigenerational workplace
5.011 reviews101 learners
- All Levels
- 1h 4m video
- 21 lectures
- English
- Captions
- Updated 2026
Taught by Rijul Arora
- 1h 4m of on-demand video
- 21 lectures across 6 sections
- Closed captions (English)
Curriculum
6 sections21 lectures1h 4m total
- Instructor Introduction2:45
- Who are Gen Z's?4:01
- Common Myths About Gen Z1:15
- Resource: Meet the Gen Z Personas0:40
- Let's be hopeful about Gen Z4:14
- What Every Generation Gets Wrong About The Next One1:53
- Role Reversal Exercise: Building empathy for GenZ5:02
- The World That Shaped Gen Z1:09
- The 5 Workplace Expectations of Gen Z5:26
- What Great Managers Do Differently with Gen Z?4:58
- Real Research: Global Gen Z Workplace Trends6:05
- Resource: AI and GenZ global research1:41
- Why Traditional Management Fails with Gen Z2:38
- Applying CARE with Gen Z employees3:40
- Understanding Gen Z Lingo3:12
- Practicing CARE framework at Home (Part 1)3:32
- Practicing CARE framework at Home (Part 2)4:36
- Practicing CARE framework at Home (Part 3)3:30
- Micro Step- Stop - Start - Continue Framework1:16
- Preparing for Gen Alpha2:54
- Follow up resources on GenZ0:29
About this course
Gen Z is becoming the largest generation in the workforce, yet many managers still struggle with communication gaps, shifting expectations, and retaining young talent. This practical course will help you better understand what drives Gen Z and learn how to communicate, motivate, engage, develop and lead them more effectively. Through research-backed insights, real-world examples, interactive exercises, and the CARE Framework, you'll discover what Gen Z wants from leaders, why traditional management approaches som…
Before you start
- No prior experience required. This course is designed for beginners and experienced professionals alike.
- A willingness to understand younger generations with curiosity, empathy, and an open mind.
Who it’s for
- Managers and team leaders who supervise Gen Z employees.
- HR professionals looking to improve employee engagement, retention, and workplace culture.
- Millennial leaders seeking practical strategies for leading across generations.
- Business owners and entrepreneurs building multigenerational teams.
- Mentors, coaches, and educators who work with young adults entering the workforce.
- Current and aspiring leaders who want to strengthen communication and people management skills.
- Anyone who wants to better understand, connect with, and collaborate with Gen Z.
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