Hiring and Interview Skills to Recruit Top Talent as Manager
John Masud Parvez
5.0 (267)·5h 55m · 48 lectures
$3.00$12–$199up to −98%
Loading course
Consumer Sales Training Masterclass - Consumer Business
Master consumer sales and customer engagement by learning communication skills, psychology, persuasion, objection ha
5.05 reviews590 learners
- All Levels
- 4h 46m video
- 109 lectures
- English
- Captions
- Updated 2025
Taught by Peter Alkema
- 4h 46m of on-demand video
- 109 lectures across 25 sections
- One-off payment — no subscription
- Lifetime access on web and mobile
- Closed captions (English)
Curriculum
22 sections109 lectures4h 46m total
- Quick Win - Consumer Sales Training Masterclass - Consumer Business1:01
- Another Quick Win - Consumer Sales Training Masterclass - Consumer Business1:04
- If You Have any Questions - Consumer Sales Training Masterclass - Consumer Bu0:54
- The Changing Landscape of Consumer Sales Today2:13
- Download The *Amazing* +100 Page Workbook For this Course1:00
- Download Your *Complimentary* eBook For This Course0:39
- Get This Course In Audio Format: Download All Audio Files From This Lecture0:39
- Introduce Yourself And Tell Us Your Awesome Goals With This Course0:27
- Understanding Essential Roles in a Consumer-Focused Business2:08
- The Importance of Adopting a Customer-Centered Mindset2:00
- Building Professionalism and a Positive Sales Attitude2:01
- Examining Real-World Examples in Successful Consumer Sales2:50
- Let's Celebrate Your Progress In This Course: 25% > 50% > 75% > 100%4:23
- Communicating with Clarity and Confidence in Consumer Sales3:12
- Mastering Active Listening for Customer Engagement Success3:24
- Adapting Communication Style to Different Consumer Personalities2:15
- Building Empathy and Trust Through Authentic Interactions3:01
- Role-Playing Common Customer Conversations and Responses2:41
- Recognizing Key Motivators That Influence Consumer Buying Decisions3:15
- Exploring the Emotional and Rational Sides of Consumer Choices2:15
- Decoding the Consumer Decision-Making Process Step-by-Step2:48
- Psychological Triggers Utilized in Effective Consumer Sales Scenarios2:42
- Real-Life Examples of Influencing Consumer Behavior Successfully2:09
- Techniques for Uncovering Unstated Customer Needs and Desires2:57
- Asking Effective Discovery Questions to Reveal Buying Priorities2:50
- Analyzing Consumer Behavior Patterns within Retail Environments3:04
- Translating Customer Needs Into Clear Product Benefits2:16
- Case Studies in Value Creation for Diverse Consumer Segments2:47
- Building Comprehensive Product and Service Knowledge in Sales3:01
- Presenting Solutions That Match Customer Lifestyles and Requirements2:39
- Positioning Features and Benefits to Showcase Value2:49
- Overcoming Consumer Skepticism with Credible Product Stories3:09
- Demonstrating Effective Product Presentations in Retail Scenarios2:44
- You've Achieved 25% >> Let's Celebrate Your Progress And Keep Going To 50%4:16
About this course
This course uses elements of Artificial Intelligence Are you prepared to thrive in today’s fast-paced, consumer-driven marketplace? Picture yourself not just closing deals but building lasting relationships, mastering the subtleties of human motivation, and earning loyal customers who return time and again. Consumer sales have evolved rapidly—buyers are more informed and have higher expectations than ever. To excel, you need more than sales scripts. You need deep insight into consumer psychology, a customer-centri…
Before you start
- There are no requirements or pre-requisites for this course, but the items listed below are a guide to useful background knowledge which will increase the value and benefits of this course.
- Basic proficiency in English reading, writing, and verbal communication.
- Familiarity with everyday consumer purchase experiences (either as a customer or employee in a retail/service environment).
- Access to a computer or smartphone with internet connectivity for course materials and digital participation.
Who it’s for
- New or aspiring retail sales associates seeking foundational and advanced skills to excel in frontline consumer sales roles.
- Customer service representatives wanting to transition into direct sales or improve their sales effectiveness with consumers.
- Sales supervisors and team leads looking for structured learning to onboard, coach, or upskill their teams in customer-centric sales practices.
- Small business owners and entrepreneurs aiming to boost customer engagement, loyalty, and revenue through proven consumer sales techniques.
- Individuals from non-sales backgrounds (such as hospitality or technical support) eager to pivot into consumer sales professions and develop core sales competencies.
- Early-career professionals in digital or omni-channel retail settings who need to master in-person and online consumer engagement for business success.
Related
More in Business
Master Business Intelligence BI -- دبلوم ذكاء الاعمال
Qusay Tawfiq AL-Btoush
5.0 (210)·14h 15m · 29 lecturesNot available yetThe complete guide Real Estate Investing from Scratch
Nexa Learning
5.0 (145)·1h 22m · 28 lectures$3.00$12–$199up to −98%
$3.00$12–$199