Hiring and Interview Skills to Recruit Top Talent as Manager
John Masud Parvez
5.0 (267)·5h 55m · 48 lectures
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The Complete Communication Toolkit for IT and Tech Pros
Elevate your career with practical skills that strengthen relationships and deliver outstanding workplace results.
5.07 reviews33 learners
- Beginner
- 4h 40m video
- 53 lectures
- English
- Captions
- Updated 2026
Taught by Codestars • over 2.7 million students worldwide!
- 4h 40m of on-demand video
- 53 lectures across 8 sections
- One-off payment — no subscription
- Lifetime access on web and mobile
- Closed captions (English)
Curriculum
8 sections75 lectures4h 40m total
- Welcome To The Course2:22
- Role Play No 1 - Querying Your Manager's Feedback0:00
- Poor Commucation Creates Challenges4:12
- Course Overview And Outcomes2:59
- How To Build Your Skills1:02
- Role Play No 2 - Service Dissatisfaction0:00
- Role Play No 3 - Work Collaboration Challenge0:00
- Communicate And Collaborate Effectively3:20
- Four Main Personality Styles3:24
- Driver Personality Characteristics5:02
- Analyst Personality Characteristics4:13
- Innovater Personality Characteristics3:04
- Amiable Personality Characteristics3:54
- Personality Style Preferences3:06
- Communicating With A Driver5:45
- Communicate Effectively With A Driver0:00
- Communicating With An Analyst4:07
- Communicate Effectively with an Analyst0:00
- Communicating With An Innovator6:05
- Communicate Effectively With An Innovator0:00
- Communicating With An Amiable5:29
- Communicate Effectively with an Amiable0:00
- Collaborating With Teams4:49
- Appreciating Workplace Differences2:26
- Language And Communication Barriers5:50
- Cultural Norms And Values9:53
- Overcoming Generational Barriers8:16
- Differences In Experience Levels6:26
- Communicatie Effectively With A More Experienced Person Than You0:00
- Communicate Effectively With A Less Experienced Person Than You0:00
- Summary7:25
- Clarity in Communication5:59
- Congruency Is Important4:19
- Key Strategies9:14
- Listening Barriers7:27
- Active Listening6:21
- Actively Listen To Your Colleague0:00
- The Value Of Asking Clarifying Questions3:52
- Clarifying Questions, A Key To Gaining The Information You Need6:58
- Example No 1: The Value of Clarifying Questions1:09
- Example No 2: The Value Of Clarifying Questions1:13
- Practice Questioning For Greater Clarity0:00
- It's Reflection and Exercise Time Again3:06
- The Importance of Relationship Based Communication1:40
- Communicating Clearly And Respectfully With Peers4:16
- Navingating Disagreements With Peers5:49
- Effectively Navigate Conflict With A Peer0:00
- Communicating with your Manager7:08
- Impress Your Manager With Your Great Communication Skills0:00
- How To Effectively Communicatie With Direct Reports7:10
- Steps To Effective Delegation8:09
- Effective Communication With One Of Your Direct Reports0:00
- Remote Work - And How To Tackle It's Challenges4:56
- Communicating With Clients3:06
- Important Skills And Considerations6:10
- Difficult Clients10:31
- Quickly Calm And Support A Disgrunted Client0:00
- Communication Channels10:46
About this course
This course is for anyone who wants to improve the way they communicate at work. While it has been designed with the IT industry in mind—where clear, structured communication is critical—it’s not limited to people in technical roles. Every workplace, no matter the field, relies on effective communication to keep projects moving, reduce misunderstandings, and strengthen teamwork. If you work in IT, you’ll find practical strategies for explaining complex ideas in simple terms, collaborating more smoothly with collea…
Before you start
- Thre are no requirements or prerequisites for taking this course, other than a willingness to learn and improve your business communication skills.
Who it’s for
- xxxx
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