Microsoft Excel Data Analysis - Learn How The Experts Use It
Vincent Gomez
5.0 (5,696)·2h 57m · 40 lectures
$3.00$12–$199up to −98%
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Service Desk Technical Skills Bootcamp
Professional
5.022 reviews61 learners
- Beginner
- 3h 18m video
- 20 lectures
- English
- Updated 2026
Taught by Zeeshan Akhtar
- 3h 18m of on-demand video
- 20 lectures across 5 sections
- English audio
Curriculum
5 sections20 lectures3h 18m total
- TCP/IP and other Fundamentals15:32
- IP Address vs MAC Address12:27
- Networking Device12:53
- Address Resolution Protocol6:51
- TCP vs UDP8:50
- File Transfer Protocols2:04
- Email Protocols5:31
- HTTP vs HTTPS3:38
- How to Escalate ticket3:21
- Issue 1 : Computer Not Powering On3:02
- Issue 2: No Display/Black Screen2:45
- Issue 4: Mouse/Keyboard not working3:23
- Issue 5: Blue Screen of Death7:26
- Issue 6: Printer Troubleshooting7:06
- Issue 1: Slow Computer3:58
- Issue 2 :Program or Application got Frozen4:02
- Issue 3: Slow Internet Connectivity3:42
- Issue 4: Slow Website Performance4:42
- All About Service Now1:23:19
- Learn how to optimize your Job Profile4:12
About this course
The demand for Service Desk Engineers is at an all-time high. Companies are looking for problem-solvers who can hit the ground running. This course is a bootcamp designed to teach you about the Service Desk Technical Skills. Why This Course? Unlike theoretical courses, this program focuses on Practical Readiness. We cover the "Golden Trio" of modern IT support: The Infrastructure: Networking fundamentals. The Action: Hands-on hardware and software troubleshooting. The Process: Enterprise ticketing and workflow…
Before you start
- No Programming experience Needed.
Who it’s for
- Anyone who is interested to learn IT Support.
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